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Privacy Policy

How ZYANIX collects, uses, and protects your personal information.

Last Updated: June 1, 2025

Welcome to ZYANIX ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at zyanix.shop or use our services.

1. Information We Collect

1.1 Information You Provide

When you contact us, request a quote, or use our services, we may collect:

  • Full name and contact information (email, phone number)
  • Business name and website URL
  • Project details and requirements
  • Payment information (processed securely through payment providers)
  • Communications and correspondence with us

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website or source
  • Device type and operating system

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services
  • Respond to your inquiries and project requests
  • Send project updates, invoices, and communications
  • Process payments and manage billing
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

3. Our Unique Service Guarantees & Your Data

As part of our commitment to transparency – which includes our One-Week Delivery Guarantee, Free Rebuild Guarantee, and No-Pay-If-Late policy – we may retain project-related communications and data to verify service delivery timelines and resolve any disputes. This data is used solely for service fulfillment and quality assurance purposes.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Third-party tools we use to operate our business (e.g., payment processors, email services, cloud hosting)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our website.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Data portability

To exercise these rights, contact us at info@zyanix.shop.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: